Return Request

Disco Avenue’s main focus is making sure you are happy with your purchase. We are dedicated to giving excellent customer service and ensuring you have a positive shopping experience! We understand that sometimes you may need to return a purchase. All purchases are eligible for refund if returned in unworn condition with the tags still attached. You have 7 days from the date of delivery to request a return for STORE CREDIT ONLY or process an exchange. 

Accessories such as Jewelry, Hats, Sunglasses, Hair accessories, and bags/wallets/purses are final sale. 

ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR REFUND, STORE CREDIT OR EXCHANGES. 

 

Please be aware that anything you send back needs to be in the same condition in which it was received– Unworn with the tags still attached. No makeup or deodorant stains, perfume, pet hair, cigarette smell, or stains of any kind will be accepted. 

 

The customer is responsible for return shipping costs. Please include the packing slip with your return. The packing slip is included with your purchase and has all of your information and order number on it.

 

Store credits will be made after we receive the original product not including the cost of shipping. For exchange orders, your items must be shipped back before we process your new items to be shipped. All shipping for exchanges is the customer’s expense unless something was incorrect with the order. 

TO SUBMIT A RETURN REQUEST CLICK HERE.